Kingmaker Privacy Policy
The protection of personal data is a priority for Kingmaker. This policy describes how user data is collected, used, and stored for users interacting with the kingmaker-casino.pro website, in accordance with current data protection regulations in Italian territory.
By continuing to browse, you can allow the use of cookies according to your preferences. When required by law, we will ask for your consent before activating non-essential cookies.
Categories of data collected
Kingmaker may collect and process the following types of personal data:
Identification and contact data: first name, last name, email address, date of birth, and phone number.
Usage data: information on how the user navigates the site, including dwell times, viewed pages, and clicked links.
Technical and device data: IP address, browser type, operating system, and unique device identifiers.
Transaction data: history of deposits and withdrawals, if applicable to platform activity.
Communications with support: messages sent via email or contact form.
Cookies are small text files that a site can save on your browser or device. They are often used for the platform to function correctly, to remember choices (e.g., language), and to understand how the service is used.
In addition to cookies, we may use equivalent technologies (e.g., local browser identifiers) for comparable purposes.
Legal basis for processing
Data processing occurs exclusively when at least one of the following conditions is met:
Performance of a contract: to provide the services requested by the user.
Legitimate interest: to ensure the security of the site and improve platform performance.
User consent: for specific purposes such as direct marketing or the use of profiling cookies.
Legal obligation: to comply with anti-money laundering or identity verification regulations.
We use cookies to:
- maintain the session and enable essential functions (login, security, fraud prevention);
- improve service performance and stability;
- remember settings and preferences;
- measure platform usage to identify errors and optimize the experience;
- where applicable, display more relevant content or communications based on interests.
Use of collected data
The collected information is used to:
Manage user registration and account.
Ensure a secure gaming environment and prevent fraudulent activities.
Provide technical assistance and respond to support requests.
Analyze data in aggregated form to optimize user experience.
Send promotional communications, only if the user has given explicit consent.
Strictly necessary cookies
They are essential for the service to function. Without them, some functions would not be available (e.g., authentication, security, load balancing). These cookies normally cannot be deactivated from our preference system, although you can manage them from your browser (see corresponding section).
Performance and analytics cookies
They help understand how the platform is used (e.g., pages visited, loading times, error events). The collected information is usually aggregated to compile statistics and improve the service. Where applicable, they are activated only with your consent.
Functionality cookies
They allow remembering choices to offer a more consistent experience (e.g., region, language, display settings). They can be activated by our tools or by integrated components, and in certain cases require your consent.
Advertising and targeting cookies
If at any time we use targeting cookies, their purpose would be to limit repetitions, measure campaigns, and display content more in line with interests. If we do not perform interest-based advertising, this category may be disabled or used in a limited way. Where it exists, it will be managed by consent and you can reject it without losing access to essential functions.
Data Retention
Personal data is retained for the time strictly necessary to achieve the purposes for which it was collected, or as required by legal obligations (e.g., for tax or regulatory compliance purposes). At the end of this period, the data will be deleted or irreversibly anonymized.
When applicable, you will see a cookie notice that allows you to:
- accept all non-essential cookies;
- reject non-essential cookies;
- configure by categories (e.g., analytics or functionality).
You can modify your decision at any time from the privacy/cookie options available on
the platform or by resetting cookies in your browser. Please note that revoking consent does not
affect the legality of prior use based on your authorization.
Data Sharing with Third Parties
Kingmaker does not sell or rent users' personal data to third parties. Data may be shared with selected service providers (such as payment processors or data analytics services) acting as Data Processors, exclusively for the purposes indicated above and in compliance with strict confidentiality clauses.
You can control cookies from your browser settings. In general, you can:
- open browser settings or preferences;
- look for the “Privacy”, “Cookies” or “Site Data” section;
- choose to block third-party cookies, block all, or allow them;
- delete stored cookies and data;
- restart your browser to apply changes.
If you block strictly necessary cookies, some functions may fail (for example, maintaining the
session).
International Data Transfers
Should data be transferred outside the European Economic Area (EEA), Kingmaker will adopt all necessary safeguards, including standard contractual clauses, to ensure that the level of data protection remains equivalent to that guaranteed by European regulations.
Some functions may rely on external providers (e.g., measurement services, security
or integrated functionalities). These third parties may set their own cookies or identifiers. We do not
control the internal functioning of these technologies, but we strive to limit their use to what is necessary
and require reasonable security and confidentiality standards.
Security Measures
We adopt advanced technical and organizational security protocols to protect personal data from unauthorized access, accidental loss, or manipulation. However, please remember that no transmission over the Internet or electronic storage system can be guaranteed to be 100% secure.
A cookie can be:
- session: deleted when the browser is closed;
- persistent: remains for a defined period or until you delete it.
The duration depends on its purpose (e.g., security, preferences, measurement) and is adjusted to be
proportional to the objective.
User Rights
Based on privacy laws, the user has the right to:
Access their personal data in our possession.
Request the rectification of inaccurate or incomplete data.
Request the deletion of data (right to be forgotten) in certain circumstances.
Object to processing for legitimate reasons or withdraw consent at any time.
Request the restriction of processing.
Receive their data in a structured and readable format (data portability).
We may update this policy to reflect technical, operational, or legal changes. The current version
will be published on the platform with its update date.
Privacy Contacts
To exercise your rights or for any questions related to the processing of personal data, the user can contact our Data Protection Officer at:
Email: [email protected]
If you have questions about the use of cookies or wish to exercise options related to your preferences,
contact us:
- Email: [email protected]
- Phone: +52 55 4168 2930
- Address: Av. Paseo de la Reforma 222, Piso 9, Col. Juárez, Cuauhtémoc, C.P. 06600, Mexico City, Mexico