Responsible Gaming Policy
At Kingmaker, we believe that gaming should be an enjoyable and safe entertainment activity. We are committed to promoting responsible gaming and providing adequate tools to prevent problematic behavior, ensuring the well-being of our users.
By continuing to browse, you can allow the use of cookies according to your preferences. Where required by law, we will request your consent before activating non-essential cookies.
Mandatory age limit
Access to kingmaker-casino.pro is strictly forbidden to individuals under 18 years of age. We carry out rigorous checks to verify user age. We invite parents to use filtering software to prevent minors from accessing online gambling sites.
Cookies are small text files that a site can save on your browser or device. They are usually used for the platform to work correctly, to remember choices (for example, language), and to understand how the service is used.
In addition to cookies, we may use equivalent technologies (e.g., local browser identifiers) for comparable purposes.
Principles of safe gaming
To maintain a healthy approach to gaming, we recommend following these principles:
Play only for fun, not as a means to make money.
Only bet amounts you can afford to lose.
Never chase losses.
Keep track of the time and money spent on the platform.
Do not play when under the influence of alcohol or during times of particular emotional stress.
We use cookies to:
- maintain the session and enable essential functions (login, security, fraud prevention);
- improve service performance and stability;
- remember settings and preferences;
- measure platform usage to identify errors and optimize the experience;
- where applicable, display more relevant content or communications based on interests.
Control and protection tools
We provide users with various features to autonomously manage their gaming activity:
Deposit and gaming limits
The user can set daily, weekly, or monthly limits on the amount they can deposit or bet, helping them to stick to their budget.
Session time limits
It is possible to configure alerts that indicate the duration of the gaming session, inviting the user to take a break after a predetermined period.
Break periods (Time-out)
The user can request a temporary suspension of their account for a period ranging from 24 hours to several weeks.
Self-exclusion
For those who feel they have lost control, we offer the option to self-exclude from the platform for an extended period or permanently. During this period, account access will be blocked, and no marketing material will be sent.
Strictly necessary cookies
They are essential for the service to function. Without them, some features would not be available (e.g., authentication, security, load balancing). These cookies normally cannot be deactivated from our preference system, although you can manage them from your browser (see relevant section).
Performance and analytics cookies
They help understand how the platform is used (e.g., pages visited, loading times, error events). The collected information is usually aggregated to compile statistics and improve the service. Where applicable, they are activated only with your consent.
Functionality cookies
They allow remembering choices to offer a more consistent experience (e.g., region, language, display settings). They can be activated by our tools or by integrated components, and in certain cases require your consent.
Advertising and targeting cookies
If at any point we use targeting cookies, their purpose would be to limit repetitions, measure campaigns, and display content more aligned with interests. If we do not perform interest-based advertising, this category may be disabled or used in a limited way. When present, it will be managed by consent, and you can reject it without losing access to essential functions.
Recognizing warning signs
It is important to pay attention to behaviors that could indicate a gaming addiction, such as:
Neglecting work, study, or relationships to gamble.
Lying to others about the amount of money lost or time spent gambling.
Asking for loans to finance gaming activities.
Feeling irritable or anxious when unable to gamble.
Where applicable, you will see a cookie notice that allows you to:
- accept all non-essential cookies;
- reject non-essential cookies;
- configure by categories (e.g., analytics or functionality).
You can modify your decision at any time from the privacy/cookie options available on the platform or by resetting cookies in your browser. Please note that revoking consent does not affect the legality of previous use based on your authorization.
Professional support search
If you believe that gambling is becoming a problem, we invite you to seek external support. There are numerous specialized organizations that offer free counseling, psychological support, and self-help groups to address difficulties related to gambling.
You can control cookies from your browser settings. In general, you can:
- open browser settings or preferences;
- look for the “Privacy”, “Cookies” or “Site Data” section;
- choose to block third-party cookies, block all, or allow them;
- delete stored cookies and data;
- restart the browser to apply changes.
If you block strictly necessary cookies, some functions may fail (for example, maintaining the session).
Protection of minors and shared devices
If the computer or mobile device is shared with minors, we strongly recommend:
Do not leave the device unattended with the site open.
Use strong passwords and do not save them in the browser.
Install parental control software to block access to gambling sites.
Some functions may rely on external providers (e.g., measurement, security, or integrated functionalities services). These third parties may set their own cookies or identifiers. We do not control the internal operation of these technologies, but we try to limit their use to what is necessary and require reasonable standards of security and confidentiality.
Monitoring and training
Our team receives regular training to identify signs of problematic gambling and to act promptly in the user's interest, offering assistance and information on available protection tools.
A cookie can be:
- session: it is deleted when the browser is closed;
- persistent: it remains for a defined period or until you delete it.
Its duration depends on its purpose (e.g., security, preferences, measurement) and is adjusted to be proportional to the objective.
We may update this policy to reflect technical, operational, or legal changes. The current version will be the one published on the platform with its update date.
If you have questions about the use of cookies or wish to exercise options related to your preferences, contact us:
- Email: [email protected]
- Phone: +52 55 4168 2930
- Address: Av. Paseo de la Reforma 222, Floor 9, Col. Juárez, Cuauhtémoc, C.P. 06600, Mexico City, Mexico